Support For Passengers

How do I start using Cab Comparison?

To become a passenger, you will need to register for a free account. Once registered, you will be able to start booking taxis from the website and app.  To use this service, you must first register a Passenger: REGISTER

How can I make a booking?

Bookings can be made via the website via App or you can book a taxi by calling our dedicated customer service on 0333 444 1 555.

What happens if I need to cancel my booking?

If you wish to cancel your booking you can do so via the website or App up to 24 hours in advance to receive a full refund or call our customer service on 0333 444 1 555.  You can cancel your booking at any time but in some cases, a cancellation charge may apply. (see terms of use)

Details of how to cancel or make amendments to your booking can be found on your booking confirmation email or Cancel a Booking.